HeroByApp™ × CityByApp™
Ceremony held · July 29, 2026
Press Room

America is getting one trusted place for real local information — one Hero at a time.

The HeroByApp™ Community Heroes Program, by CityByApp™ Inc., honors one extraordinary community leader from each U.S. state, recognized at the state capital. Each ceremony activates a verified civic publishing platform across that state — open to every government agency, nonprofit, and business. Indiana is state #1.

The inaugural HeroByApp™ Community Heroes Program ceremony took place Wednesday, July 29, 2026 at the Julia M. Carson Government Center in Indianapolis, honoring Sergeant Major Mary L. Aurtrey (Ret.) — Certificate No. HBA-2026-IN-01. The ceremony activated CityByApp™ across all 92 Indiana counties, 1,008 municipalities, more than 719,000 registered businesses (Indiana Secretary of State · INBiz · 2026), and 11 sister cities across 5 continents.
Watch

The two-minute film.

From the July 29, 2026 ceremony in Indianapolis, honoring Sergeant Major Mary L. Aurtrey, U.S. Army (Retired).

For Immediate Release

HeroByApp™ Launches in Indiana: One Hero Honored, an Entire State Opened

CityByApp™ debuted its national Founding 50 program by honoring Sergeant Major Mary L. Aurtrey, U.S. Army (Retired), in Indianapolis — where she also received a City of Indianapolis proclamation and a congressional award — opening trusted local access across Indiana and setting a fifty-state model for information Americans can trust.

↓  Download the full release (PDF) Approved for publication · quotes cleared · ™ only

Media contact: Jerome Mark Mikulich, Founder & CEO, CityByApp™ Inc. · ceo@citybyapp.com · herobyapp@citybyapp.com · (951) 816-9966 · herobyapp.com/press

INDIANAPOLIS, Ind., July 29, 2026 — CityByApp™ Inc. today launched HeroByApp™, the public activation program of its verified civic publishing platform, honoring Sergeant Major Mary L. Aurtrey, U.S. Army (Retired), as the inaugural Hero of the Founding 50. At a ceremony this afternoon at the Julia M. Carson Government Center in Indianapolis, her recognition opened statewide access to CityByApp™ across Indiana, making every government agency, nonprofit, and licensed business in the state eligible to claim, verify, and publish local information residents can trace to the source.

It marked the debut of a new kind of American company. CityByApp™ is a patent-pending platform built for a problem that did not exist a decade ago: in an age of AI-generated content, citizens can no longer tell who is behind the information that shapes their daily lives. The company’s answer is a simple idea it repeats everywhere: Honor a Hero. Activate a State. Verify the Source. Rather than signing up organizations one at a time, HeroByApp™ honored a single deserving Hero, and that act of recognition opened the platform to everyone in her state.

“We built CityByApp™ for one reason. In the age of AI, the hardest question a citizen faces is no longer whether they can find local information, it is who published it and whether they can trust the source. Our answer is accountability. We do not police how anyone writes, and we are not against AI. What we guarantee is that every organization on the platform completes a secure verification step and stands behind what it publishes, so you always know exactly who is speaking. And we chose to open that platform the way a community should be opened — by honoring the people who already hold it together. Mary L. Aurtrey is the first of the Founding 50. Her honor is complete on its own. What follows is what her entire state gains from it.”
— Jerome Mark Mikulich, Founder & CEO, CityByApp™ Inc., who presented the honor
Read the full release ↓

The problem is no longer “can I find it,” but “who published this, and can I trust the source”

Local information — from safety alerts and school notices to permits, jobs, and emergencies — is scattered across government pages, social feeds, outdated directories, and anonymous groups. Artificial intelligence has made that fragmentation more dangerous, because content with no accountable author can now be generated instantly and made to look authoritative. NewsGuard has catalogued more than 3,700 AI-generated sites operating with no one accountable for a word of them. The public has noticed: a 2023 AP-NORC survey found that 65 percent of Americans want AI-generated content clearly labeled.

How it works: verified publishing, opened one honored Hero at a time

CityByApp™ is a verified civic publishing platform. Only verified local stakeholders — including governments, agencies, nonprofits, schools, licensed businesses, and approved media — can publish. There are no anonymous accounts, no bots, and no spam. The platform itself generates nothing; every post is published by a verified organization that owns it and stands behind it. The verification technology is patent-pending.

HeroByApp™ is how an entire state meets that platform at once. When a community Hero is honored, that recognition opens statewide eligibility — a symbolic and operational Virtual Key. Trusted organizations then claim their listing, confirm their identity, and begin publishing. One honor opens one state. Fifty Heroes across fifty states build the Founding 50, a civic-trust flywheel in which every activated state makes the next one easier. Indiana is first.

Her honor became her community’s, and residents can help complete the record

Mary Aurtrey’s lifetime of service connects her to organizations across Indiana and beyond, and her recognition did not end with her. The organizations she has served were recognized alongside her at the ceremony, each receiving its own Certificate of Honor, and every local government, nonprofit, and licensed business in her state can now claim and verify its own listing on CityByApp™ and publish at no cost.

That opens an invitation to every Hoosier. Because Mary’s honor is the doorway her whole state walks through, residents, businesses, nonprofits, and agencies across Indiana are invited to help complete the digital record of the community her honor opened — by claiming and verifying their own profile and publishing the information their neighbors rely on. Participation is free and voluntary, and implies no endorsement of any office or official. One honor, and an entire community gained a trusted place to be seen, heard, and found.

The inaugural honoree

The Founding 50 Charter Honoree is Sergeant Major Mary L. Aurtrey, U.S. Army (Retired), honored for a lifetime of service. She served 22 years in the U.S. Army, from 1969 to 1991, rising to Sergeant Major, with duty across the United States, Korea, Germany, and Belgium, including service in the speechwriters’ office at Supreme Headquarters Allied Powers Europe. She then gave 25 years as a federal civil servant, retiring in 2016 from the Defense Finance and Accounting Service in Indianapolis. Her decorations include seven Army Good Conduct Medals and two Meritorious Service Medals, and her later honors include the Indiana Governor’s Torchbearer Award (2013), the U.S. Department of Veterans Affairs #VeteranOfTheDay (2016), the Presidential Lifetime Achievement Award (2021), and induction into the Indiana Military Veterans Hall of Fame (2022). In Indianapolis she has led Women In Networking, served as Chaplain of American Legion Women’s Post 438, served nearly a decade as President of Woman’s Life Chapter 703, advocated for homeless women veterans through the Sister Soldier Network, and founded the Claudia Gilliard Scholarship Fund. The recognition is nonpartisan and intended solely to honor service and community impact.

She was presented with the HeroByApp™ Certificate of Honor, the Community Hero Medal, and the Letter of Honor, along with the Honoree lapel pin. Her full verified record and digital footprint — a source-traceable account of her service and the organizations she has touched — are published at herobyapp.com/mary-l-aurtrey and on CityByApp™.

“I served twenty-two years in the Army and twenty-five more in the Civil Service, and I never left Indianapolis — I retired from the military and from the Civil Service right here at home. To be honored this way means the world to me. But what moves me most is that this honor does not stop with me. It opens a trusted place my whole community can rely on. Service does not end when the uniform comes off, and now the work so many of us do can keep reaching the people who need it.”
— Sergeant Major Mary L. Aurtrey, U.S. Army (Retired)

The city named a day in her honor

In recognition of her lifetime of service, the City of Indianapolis proclaimed Wednesday, July 29, 2026, as “Mary L. Aurtrey Day.” The proclamation was presented at the ceremony by Ron Rice, Director of Veteran Services for the City of Indianapolis, on behalf of Mayor Joseph H. Hogsett. It is a civic recognition of Ms. Aurtrey’s service to her community and is nonpartisan.

“Mary Aurtrey has given this city a lifetime of service, in uniform and out of it, and Indianapolis is proud to call her one of our own. Naming this day in her honor is a small way of saying what her whole community already knows — that service like hers leaves a mark that lasts.”
— Ron Rice, Director of Veteran Services, City of Indianapolis

A congressional award for a lifetime of service

Sergeant Major Aurtrey also received the Sheila Corcoran Hoosier Women Hero Award, presented on behalf of Congressman André Carson (IN-07) by his representative, Heather Harvey. The award, established by Congressman Carson, honors extraordinary female military veterans who continue to serve their Indiana communities. The recognition is a separate honor conferred by the Congressman’s office and is nonpartisan; it does not imply any endorsement of the HeroByApp™ program or the CityByApp™ platform by any office or official.

Made possible by sponsors, never by controlling content

Verified civic access is offered free to every organization and resident, funded by sponsors who invest in their community’s trust. No public funds are required. Indiana’s inaugural activation was made possible by founding sponsor Blue Sky Financial Partners, State Sponsor of the launch, alongside Centers for Digestive Health.

The Certificate of Honor stays unbranded — a pure civic recognition of the Hero. Sponsors fund verified access and receive approved recognition on other program surfaces. They never control content, verification, certificates, honoree selection, or editorial outcomes. Participation does not imply endorsement.

“Local trust is the most valuable thing a community has, and it is under real pressure right now. Sponsoring HeroByApp™ in Indiana lets us fund something that stays free for every town, nonprofit, and business in our state, with no strings attached to the content. That is exactly the kind of investment in our community we believe in.”
— Todd Wooten, Blue Sky Financial Partners

What it means for Indiana, and beyond

With today’s ceremony, Indiana becomes the first activated state. Every eligible government, agency, nonprofit, licensed business, school, and civic organization can now claim a verified profile and publish directly to the residents they serve — free, nonpartisan, with no ads and no engagement algorithm deciding what gets seen. Indiana is home to 92 counties, roughly 719,000 registered businesses, and nearly seven million residents.

Nationally, Indiana is the first of the Founding 50, a repeatable, state-by-state model that gives every American community one trusted place for local information. Globally, the honor extends through Indianapolis’s eleven international sister-city relationships across multiple continents, reflecting the program’s founding principle: Local Honor. Global Impact.

Traction

CityByApp™ is operating today, not a concept. It is available across all 50 U.S. states, following beta deployments in 25 markets, with more than 277,000 verified member profiles across 160-plus countries and territories and more than one million dollars in platform revenue to date. The company holds two multi-year contracts, with the City of Lamar, Colorado, and the Old Town Temecula Association in Southern California. In the Northwest Indiana and Chicago Southland region, Lansing, Illinois, St. John, Indiana, and Schererville, Indiana signed up on CityByApp™ during beta, alongside cities in Missouri, Colorado, and California. That work led directly to the scalable verified civic publishing platform launching now. CityByApp™ holds no municipal contracts in Indiana. Marquee figures are management-reported; independent verification is in progress. The founder’s civic work has been recognized across four consecutive U.S. presidential administrations; that recognition honors his civic service and does not imply government endorsement of the platform.

What comes next

Indiana is the first of the Founding 50. Additional states will activate as each one’s Hero is honored, one state at a time. Nominations for community Heroes are open now.

Take part

  • See Mary’s verified record. Her digital footprint is published at herobyapp.com/mary-l-aurtrey and on CityByApp™.
  • Find your community. Residents can browse verified local information, free, at www.citybyapp.com.
  • Claim and verify your listing. Verified governments, nonprofits, and licensed businesses can claim their profile and publish trusted local information.
  • Nominate a Hero. Open your state. Anyone can nominate a veteran, teacher, first responder, nonprofit leader, or volunteer in about two minutes.
  • Become a sponsor. Sponsorship keeps verified access free for the community. Contact CityByApp™ to learn about becoming a sponsor.

About CityByApp™

CityByApp™ is a verified civic publishing platform where only verified local stakeholders can publish and every update is source-traceable, so citizens always know the source before they trust the update. The platform has no AI features and no bots, and generates no content of its own. It is available across all 50 U.S. states, following beta deployments in 25 markets, with more than 277,000 verified member profiles across 160-plus countries and territories. The verification technology is patent-pending. CityByApp™ Inc. is a Delaware corporation. Get Connected. Be Rewarded.

About HeroByApp™

HeroByApp™ is the public activation program of CityByApp™ Inc. It honors one community Hero in each of the fifty states, the Founding 50, and through that recognition opens statewide access to the platform at no cost. Local Honor. Global Impact.

About ByApp.ai

ByApp.ai is the American-built intelligent infrastructure planned to power the platform’s next generation, including AI-assisted publishing tools with clearly labeled AI-generated content. It is in active development and arriving 2027. The Intelligent Infrastructure Platform.

Voluntary · Nonpartisan · Sponsor-funded · No public funds required · No endorsement implied. © 2026 CityByApp™ Inc. All rights reserved. This release is not legal, securities, tax, or investment advice.

Inaugural Ceremony

Wednesday, July 29, 2026 — Indianapolis. 2:00–3:00 PM ET · Julia M. Carson Government Center, Indianapolis

The first of 50 ceremonies. State #1 of the Founding 50. It honored a 22-year veteran whose civic legacy spans Vietnam, Desert Storm, and the Indiana Military Veterans Hall of Fame.

Sergeant Major Mary L. Aurtrey, U.S. Army (Retired), wearing the HeroByApp™ Honor Medal
Sergeant Major Mary L. Aurtrey, U.S. Army (Retired) — Indiana’s inaugural Founding 50 Hero — wearing the HeroByApp™ Honor Medal. Indianapolis, July 29, 2026. Photo: CityByApp™ Inc.
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Mary L. Aurtrey’s HeroByApp™ Certificate of Honor, Certificate No. HBA-2026-IN-01
Mary L. Aurtrey’s HeroByApp™ Certificate of Honor, Certificate No. HBA-2026-IN-01, naming her Hero #1 of the Founding 50. Photo: CityByApp™ Inc.
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Mary L. Aurtrey’s HeroByApp™ Letter of Honor, naming her the inaugural Founding 50 Charter Honoree
Mary L. Aurtrey’s HeroByApp™ Letter of Honor, naming her the inaugural Founding 50 Charter Honoree. Photo: CityByApp™ Inc.
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Indiana is State #1 of 50

One Hero activates an entire state.
See where the Founding 50 goes next.

Every Founding 50 Hero opens verified CityByApp™ civic access statewide — for its government, nonprofits, and businesses. Here’s the national program and Indiana’s full record.

Explore the Founding 50 →

All 50 states, how each Hero activates verified civic access, and which states are still open to nominate.

Indiana recognition record →

Mary’s full citation, the 20 organizations honored in her Letter of Honor, and the complete ceremony record.

The Honoree

Sergeant Major Mary L. Aurtrey (Ret.)

Certificate No. HBA-2026-IN-01 · Hero #1

  • 22 years U.S. Army active duty (Vietnam & Desert Storm)
  • 25 years civilian federal service — Defense Finance and Accounting Service (DFAS) Center, Indianapolis, IN
  • Stenographer to General Alexander Haig
  • Indiana Torchbearer Award recipient
  • 2022 Indiana Military Veterans Hall of Fame inductee
  • VA #VeteranOfTheDay honoree
  • Featured in Library of Congress Veterans History Project

The Venue

Julia M. Carson Government Center

Conference Room C, 2nd floor · Indianapolis, Indiana

  • Indiana Sponsors: Blue Sky Financial Partners (State) · Centers for Digestive Health (Regional)
  • Mayor endorsements: Lamar, CO (Active BETA 1.0) · Indio, CA (Pilot early-access)
  • Civic leadership represented at the ceremony: Governor Mike Braun, U.S. Senator Todd Young, U.S. Congressman André Carson (IN-07), and the City of Indianapolis (Mayor Joseph H. Hogsett) — each presented a separate, nonpartisan recognition; no endorsement of the program is implied
  • 20 organizations named in the honoree’s Letter of Honor receive Recognition Certificates
  • Ceremony held: Wednesday, July 29, 2026, 2:00–3:00 PM ET — Julia M. Carson Government Center, Conference Room C, Indianapolis

What Activated That Day

In a single 60-minute ceremony, the State of Indiana converted from “addressable market” to active platform:

  • 92 counties + 1,008 municipalities became eligible to claim verified Civic Listings on CityByApp.com
  • More than 719,000 registered businesses (INBiz, 2026) + 33,000+ nonprofits became eligible for sponsor-funded baseline access
  • ~7 million Hoosier citizens gained access to a verified civic information layer
  • 11 international sister cities across 5 continents activated global reach
  • Indiana sponsors (Blue Sky Financial Partners · Centers for Digestive Health) were acknowledged verbally at the ceremony and appear in the sponsor and claim sections of the platform — the Certificate of Honor itself stays unbranded by design for full ethics compliance
In the News

Covered from Indianapolis to the nation.

National and Indiana newsrooms covered Sergeant Major Mary L. Aurtrey’s recognition as Indiana’s first Community Hero of the Founding 50, and the launch of verified civic publishing across the state.

Sergeant Major Mary L. Aurtrey salutes at her HeroByApp ceremonyNational · OnlineRead the story →
Military.com · National

22-Year Army Veteran Becomes First Honoree in New National ‘50 Heroes, 50 States’ Campaign

Online · National · July 29, 2026

Read the story →
FOX59 news video: Army veteran named Indiana’s 1st Community Hero
FOX59 / CBS4 · Indianapolis

Army veteran named Indiana’s 1st Community Hero

TV · Video · July 29, 2026

Watch the segment → Read the story →Watch on YouTube →
Founder Jerome Mikulich presents Mary L. Aurtrey her Certificate of HonorRadio · IndianapolisRead the story →
WIBC 93.1 FM · Indianapolis

Retired Army Vet Honored as Indiana Launches Civic Info Platform

Radio · Indianapolis · July 29, 2026

Read the story →
Mary L. Aurtrey delivers her acceptance remarks at the podiumRadioRead the story →
101.3 KFDI · Radio

JJ’s Star Spangled Salute: A Veteran Becomes a ‘Community Hero’

Radio · July 29, 2026

Read the story →
Sergeant Major Mary L. Aurtrey, HeroByApp Community HeroVeterans · OnlineRead the story →
Black Veterans · Veterans Community

22-Year Army Veteran Becomes First Honoree in New National ‘50 Heroes, 50 States’ Campaign

Online · July 29, 2026

Read the story →

Press coverage of the HeroByApp™ Community Heroes Program. Outlet headlines are quoted as published; some outlets spelled the honoree’s name differently, but her name is Sergeant Major Mary L. Aurtrey, U.S. Army (Retired).

Fact Sheet

The numbers, fast.

Everything a journalist needs in one place. All numbers verified against authoritative public sources.

The Company

Legal Entity
CityByApp™ Inc.
Incorporation
Delaware (Dover)
Founded
2013
Trademark
CityByApp™ — first use 2013; federal applications pending
Headquarters
8 The Green, Suite 300
Dover, DE 19901
Founder & CEO
Jerome Mark Mikulich

Live Traction (July 2026)

Markets
All 50 U.S. states · beta-tested in 25 markets
Total Members Worldwide
277,602 (as of July 2026)
Countries Served
160+ countries & territories

The Program (HeroByApp™ Community Heroes Program)

Tagline
Local Honor · Global Impact
Founding 50
50 heroes · 50 states · permanent
Certificate Tiers
Hero, NFP, Governor, Host/Dignitary
Sponsorship Tiers
Local & Regional · State · National & Global
Platform Access
Sponsor-funded, permanent baseline
Pilot Sandbox
CivicByApp™ OS — opens Q4 2026 / Q1 2027

Indiana (State #1)

Counties
92
Municipalities
1,008 cities, towns & villages
Businesses
719,099 (Indiana Secretary of State · INBiz · 2026)
Nonprofits
33,000+
Citizens
~7M (Census 2025)
Sister Cities
11 across 5 continents
Quotable Lines

Vetted, ready-to-cite.

Pull-quotes the team has approved for press use. Attributable as written.

“We’re honoring 50 community heroes — one from each state, recognized at each state capital — and through that honor, activating the civic infrastructure that serves every citizen, community, nonprofit, and business in their state. Local honor. Global impact.”
— Jerome Mark Mikulich, Founder & CEO, CityByApp™ Inc. × ByApp.ai
“In the AI age, anyone can generate something that looks like real local news or an official notice. The problem isn’t that a machine helped write it — it’s that no one is accountable for it. On CityByApp™, someone always is: every post is published by a verified organization that owns it, and you always know exactly who.”
— Jerome Mark Mikulich, Founder & CEO, on why verification matters
“CityByApp™ has the potential to transform the way municipalities engage with their communities — the best platform made specifically to connect city information directly with citizens.”
— Mayor Kirk Crespin, City of Lamar, Colorado · 5-year multi-sector contract anchor
Press Assets

Downloads & embeddable resources.

High-resolution photography, brand assets, and the full fact sheet. Email our contact form for additional materials, broadcast-quality video, or interview scheduling.

Photography & Logos

Documents

Sample Materials

Founder Bio

Recognized by 4 consecutive U.S. presidential administrations.

Jerome Mark Mikulich — Founder & CEO, CityByApp™ Inc. × ByApp.ai. 30+ years in tech, sales, and civic innovation. CityByApp™ has been operational since 2013.

Jerome Mark Mikulich, Founder and CEO of CityByApp™ Inc., at the inaugural HeroByApp™ Founding 50 ceremony
Jerome Mark Mikulich, Founder and CEO of CityByApp™ Inc., at the inaugural HeroByApp™ Founding 50 ceremony. Indianapolis, July 29, 2026. Photo: CityByApp™ Inc.
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Jerome Mark Mikulich accepts the SOAR Ovation Award for Innovation, presented to CityByApp
Jerome Mark Mikulich accepts the SOAR Ovation Award for Innovation, presented to CityByApp™ by the Economic Development Coalition of Southwest California, 2017. Photo: CityByApp™ Inc.
↓ Download hi-res

Presidential Recognition

  • President Obama (2017) — President’s Lifetime Achievement Award
  • President Trump (2019 & 2020) — President’s Volunteer Service Award (received twice)
  • President Biden (2022) — President’s Lifetime Achievement Award (4,000+ hours)
  • President Trump (2025) — White House Acknowledgment of Innovation (letter from the Office of the President)

State & Industry Recognition

  • California State Senate — Certificate of Recognition for CityByApp™ Lake Elsinore Mobile App, presented by Senator Jeff Stone (Oct 24, 2017)
  • California State Senate — Certificate of Recognition for CityByHero™ Shop Local Program, presented by Senator Jeff Stone (Oct 24, 2017)
  • California State Assembly — Certificate of Recognition (67th District), presented by Member Melissa Melendez (Oct 24, 2017)
  • Innovation Award — Economic Development Coalition of Southwest California
  • Hearts Without Borders Global Award Honoree
Receipts

Sources & verifications behind every claim.

Every cited claim and figure in our cinematic intro, on the main site, and in journalist briefings routes back to this page. Each receipt names the authoritative source, the methodology, the published figure, and a direct outbound link. If a number changes at the source, we update the receipt and the on-site claim together — never one without the other.

How to use this section: Every source pill in our cinematic intro slideshow links to one of the receipt anchors below. Every traction stat (markets, members, countries) routes to #facts-traction; Indiana figures route to #facts-indiana; presidential recognition routes to #leadership-presidential; verification methodology routes to #receipts-methodology; Founding 50 program figures route to #facts-program; the reach-gap thesis (Bloomberg + Pew) routes to #receipts-reach-gap; the municipal digital platform gap (OPM + Partnership for Public Service + EY + Granicus + Vermont DHCD) routes to #receipts-municipal-gap; July 29 ceremony details route to #ceremony; sponsor governance and firewall rules route to #editorial-firewall.

NewsGuard — AI Content Farm Tracking

Claim cited in our slideshow: Unreliable AI-generated content sites are proliferating across the open web at scale, with no verified publisher behind them.
Authoritative source: NewsGuard Technologies, Inc. — Tracking AI-enabled Misinformation: AI Content Farm sites (and Counting), Plus the Top False Claims Generated by Artificial Intelligence Tools. NewsGuard Special Report · last updated March 17, 2026.
Current figure (NewsGuard AI Tracking Center): more than 3,700 AI Content Farm news and information websites identified and counting, across 16 languages (Arabic, Chinese, Czech, Dutch, English, French, German, Indonesian, Italian, Korean, Portuguese, Russian, Spanish, Tagalog, Thai, Turkish).
NewsGuard methodology — sites included on tracker meet ALL of:
  1. Clear evidence that a substantial portion of the site’s content is produced by AI.
  2. Strong evidence that the content is being published without significant human oversight (e.g., articles containing chatbot error messages or unedited model output).
  3. Site is presented in a way that an average reader could assume content is produced by human writers or journalists (generic name, news-site layout, no AI disclosure).
  4. Site does not clearly disclose that its content is produced by AI.
View the NewsGuard AI Tracking Center →
Receipt verified by HeroByApp™ editorial team on May 29, 2026. NewsGuard figure refreshed at source as new content farms are identified; HeroByApp™ reviews this receipt on each platform release.

Northwestern Medill — State of Local News

Claim cited in our slideshow: The U.S. local news ecosystem has contracted significantly over the past two decades, leaving large populations without reliable local journalism — especially in rural America.
Authoritative source: Northwestern University Medill School of Journalism, Media, Integrated Marketing Communications — Local News Initiative. The State of Local News 2025 Report (published October 20, 2025), with companion consumer survey research published February 10, 2026.
Current figures (Medill Local News Initiative, 2025–2026):
  • Approximately 3,500 newspapers have closed over the past 20 years — nearly 40% of America’s newspapers.
  • An estimated 50 million Americans have limited to no access to local news.
  • 212 news desert counties in the U.S. (no professional local news source based in the county), plus 1,525 additional counties with only one remaining news source.
  • 80% of news deserts are in counties the federal government classifies as predominantly rural.
Medill methodology: "News desert" defined as a county with no professional source of local news (print or online newspaper) based within that county. Annual State of Local News reports compile newspaper closures, ghost-paper transitions, news-startup launches, public broadcasting status, and ownership consolidation across all 3,143 U.S. counties.
View Medill State of Local News 2025 →
View Medill news desert consumer survey, February 2026 →
Receipt verified by HeroByApp™ editorial team on May 29, 2026. Medill publishes the State of Local News annually; HeroByApp™ reviews this receipt with each annual release.

The Public Mandate — AP-NORC & Pew Research Center

Claim cited in our slideshow: A majority of Americans, across the political spectrum, support clear labeling of AI-generated content, are not confident in AI chatbot or AI search-result reliability, and lack confidence in government to regulate AI effectively — signaling broad public demand for private-sector verification infrastructure.

Stat 1 — 65% support labeling all AI-generated content.

"Sixty-five percent of Americans favor technology companies labeling all AI generated content made on their platforms."

Source: AP-NORC Center for Public Affairs Research & University of Chicago Harris School of Public Policy. Nationwide poll conducted October 19–23, 2023; full coverage published 2024.

View AP-NORC: There Is Bipartisan Concern About the Use of AI in the 2024 Elections →


Stat 2 — 64% are not confident AI chatbot or search information is reliable.

"Nearly two-thirds (64%) of Americans are not confident that the information from AI chatbots or search results is reliable and factual."

Source: AP-NORC Center for Public Affairs Research & USAFacts. Nationwide poll conducted via NORC’s probability-based AmeriSpeak panel, July 29 – August 8, 2024 (n=1,019 adults age 18+).

View AP-NORC / USAFacts press release (PDF) →


Stat 3 — 62% lack confidence in U.S. government to regulate AI effectively.

"62% of U.S. adults … have not too much or no confidence in the government to regulate AI effectively."

Source: Pew Research Center. How the U.S. Public and AI Experts View Artificial Intelligence. Surveys of U.S. adults and a separate panel of AI experts; report published April 3, 2025.

View Pew Research Center AI report →

Why these sources: AP-NORC (a collaboration between The Associated Press and NORC at the University of Chicago) and Pew Research Center are gold-standard nonpartisan public opinion research organizations. HeroByApp™ cites no partisan polling outlets for the Public Mandate claim.
Receipt verified by HeroByApp™ editorial team on May 29, 2026.

The Reach Gap — Bloomberg Center for Cities & Pew Research Center

Claim cited in our slideshow: Cities publish, but citizens miss what matters. Civic information lives across too many disconnected channels for citizens to consume reliably, and mayors themselves struggle to cut through the noise of a fragmented media landscape.

Stat 1 — 53% of mayors struggle with a fragmented media landscape.

"53% [of mayors] report a struggle to wade through the maze of an increasingly fragmented media landscape that’s rife with misinformation."

Source: Bloomberg Center for Cities at Johns Hopkins University — Beyond the Noise: How to Engage Residents Effectively. Bloomberg Philanthropies mayoral survey, published October 30, 2024.

View Bloomberg Center for Cities — Beyond the Noise →


Stat 2 — 44% of mayors lack sufficient feedback loops with residents.

"44% [of mayors] say they lack sufficient feedback loops with residents." (60% also believe polarization in their cities is "more extreme than ever.")

Source: Bloomberg Center for Cities at Johns Hopkins University — same report (October 30, 2024).

View Bloomberg Center for Cities — Beyond the Noise →


Stat 3 — Only ~25% of Americans are highly satisfied with local political news quality.

"Among Americans who get news about local government and politics, a quarter report being extremely or very satisfied with the quality of news they get on that topic — a lower level of satisfaction than for just about any other topic included in the survey." (63% are satisfied with local weather news, by comparison.) Only 45% of U.S. adults say it is very or somewhat easy to find the information they need to make voting decisions in local elections.

Source: Pew Research Center — Attitudes Toward Local Political News: Interest, Satisfaction, and Ease of Access. Published July 24, 2024.

View Pew Research Center — Local Political News (July 2024) →


Stat 4 — Americans now consume local news across 5+ competing channels.

"32% prefer TV (down from 41% in 2018); 23% social media (up from 15%); 26% news websites; 52% online forums like Facebook groups (up from 38%); 33% online-only sources (up from 15%)." Only 22% follow local news very closely — a 15-point decline since 2016.

Source: Pew Research Center — Americans’ Changing Relationship With Local News. Published May 7, 2024.

View Pew Research Center — Americans’ Changing Relationship With Local News (May 2024) →

Why these sources: Bloomberg Center for Cities at Johns Hopkins University and Pew Research Center are gold-standard nonpartisan civic and public-opinion research institutions. Triangulating mayor-side evidence (Bloomberg) with citizen-side evidence (Pew) provides full evidentiary support from both sides of the reach gap.
Receipt verified by HeroByApp™ editorial team on May 30, 2026.

The Platform Gap — Municipal Digital Infrastructure Fragmentation

Claim cited in our slideshow: Most U.S. municipalities still lack a unified digital platform connecting local government, nonprofits, businesses, and citizens. One Hero changes that — for an entire state.

Stat 1 — Federal patchwork at the highest level: over 100 unique core HR systems.

Source: U.S. Office of Personnel Management — Director Scott Kupor, “Modernization is Essential to Effectively Manage the Executive Branch” (March 18, 2026 OPM essay).

Exact quote: “There are currently over 100 unique core human capital management systems across the federal government… this ‘patchwork of aging, siloed systems… suffer from significant functional and architectural limitations.’”

View OPM Director essay →


Stat 2 — 80% of $100B annual federal IT budget spent maintaining outdated systems.

Source: Partnership for Public Service, “Vision for a Better Government” (Aug 2024, updated Apr 2026), citing 2023 GAO High Risk List.

Citizen impact (same source): Only 23% of Americans believe federal government services are easy to navigate. Only 15% believe the federal government is transparent. The federal government ranked last among 10 major economic sectors in the 2023 American Customer Satisfaction Index (score 68.2). Satisfaction with online government services lags satisfaction with online private-sector services by almost 20%.

View Partnership for Public Service Vision →


Stat 3 — Only 22% of federal IT systems are fully post-transformation.

Source: EY 2026 Government & Public Sector Federal Trends Report (survey of 100+ U.S. federal agency leaders), reported by The Institute of Internal Auditors, May 19, 2026.

Detail: 22% report majority of IT systems are fully post-transformation. 26% acknowledge systems remain largely legacy-based. Top transformation barriers: workforce skills gap (44%), slow procurement (32%), cybersecurity threats (32%). 88% cite AI as critical for modernization but only 38% report a comprehensive AI strategy in place.

View IIA / EY federal modernization article →


Stat 4 — Municipal capacity gap: small towns cannot sustain digital infrastructure alone.

Source: Vermont Department of Housing & Community Development — 2026 Vermont Planning & Community Investment Survey (116 municipal officials surveyed; published May 8, 2026).

Direct quote from municipal officials: “Many municipalities cannot, on their own, sustain the financing, technical staffing, or regulatory rigor planning and operations of systems demand.” Survey themes include “digital modernization of administrative systems,” “clearer, less clinical communications for standard Vermonters,” and “strain on municipal staff and resources as many requirements fall on municipalities and are hard to comply with having a volunteer staff.”

Why this matters: The capacity gap is structural, not occasional. Small municipalities are systematically under-resourced relative to the digital obligations placed on them.


Stat 5 — Industry validation: 64% of government call centers consolidating fragmented services.

Source: Granicus 2026 State of Digital Government Benchmark Report — 30+ billion interactions analyzed, 1,300+ survey responses, 550+ government communications professionals surveyed across North America.

Key data points: 64% of government call centers now operate as consolidated service hubs (validating prior fragmentation). 78% of local governments plan to expand digital capabilities in the coming year. 50–70% of call center calls are general information inquiries — precisely the type of repetitive interaction a unified platform replaces. 55.7% of government organizations use AI; only 42.9% have formal AI policies in place.

Industry-press validation: “2026 will mark a turning point as agencies consolidate scattered data tools into unified data collaboration platforms… The outdated mindset of ‘collect and store’ will be replaced by ‘integrate and activate.’” — Seth Eaton, VP Technology & Innovation, Amentum, in Federal News Network, January 14, 2026.

View Granicus 2026 State of Digital Government →
View Federal News Network commentary →


Why this matters for HeroByApp™ / CityByApp™: This is the supply-side proof for what CityByApp™ is built to deliver — one verified civic publishing platform connecting government, nonprofits, businesses, and citizens at the state level. Each HeroByApp™ activation ceremony unlocks this unified layer for an entire state, addressing the documented fragmentation problem rather than adding to it.
Why these sources: Triangulated across federal (U.S. OPM, March 2026), nonpartisan advocacy (Partnership for Public Service, 2024–2026), industry research (EY Federal Trends + IIA + Granicus + Federal News Network / Amentum, 2026), and direct municipal-official voice (Vermont DHCD, May 2026). Sources span Republican and Democratic administrations and represent both federal-scale and local-scale evidence.
Receipt verified by HeroByApp™ editorial team on May 30, 2026. Reviewed against each source’s most recent publication date.

Verification Methodology — The Trust Foundation

Claim cited on the main site: Every profile on CityByApp™ starts with a secure verification step that confirms the contact information of the person signing up. Anonymous and automated sign-ups are blocked. Publishing as an organization may require additional review.
Every listing shows the profile behind it, so readers always know the source. The platform generates nothing; every post is published by a verified profile that owns it and stands behind it. The verification technology is patent-pending.
Public verification state is shown on every listing: Pending · Verified.
Methodology receipt last reviewed August 15, 2026.

Editorial Firewall — How Sponsors and Verified Civic Content Coexist

Claim cited on the main site: Sponsor placements never displace verified civic or emergency information. Official information always ranks first.
The four firewall rules — binding on every CityByApp™ deployment:
  1. Civic and emergency content is always-on. Verified government, public-safety, and emergency alerts publish in real time and are never gated, throttled, or hidden behind a sponsor placement.
  2. Every sponsor placement is clearly labeled. Sponsored cards, search positions, and partner badges carry visible “Sponsored” / “Founding Partner” / “State Sponsor” / “Local & Regional Sponsor” identifiers at every display surface.
  3. Sponsors cannot displace verified civic and emergency information. Within any category search, verified civic agencies and verified nonprofits hold their search positions independent of sponsor tier.
  4. No government endorsement implied. Sponsor recognition is civic infrastructure funding — not government endorsement, not procurement leverage, not editorial influence. No public official, agency, or office endorses any specific sponsor by virtue of the sponsor’s participation in the HeroByApp™ program.
What sponsors CAN do: Fund verified civic publishing access at the local, state, or national/global tier. Receive named recognition across the ceremony program, state activation page, statewide press release, entity-claim onboarding flow, and embeddable Member Badge widget. Earn category exclusivity within their tier + territory.
What sponsors CANNOT do: Influence verification decisions for any entity. Suppress, demote, or displace verified civic or emergency content. Access citizen data. Modify editorial decisions. Appear on the Certificate of Honor itself (preserved as a pure civic recognition for participating federal and state officials).
FTC compliance: All sponsored placements meet FTC Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 C.F.R. Part 255) disclosure requirements. Sponsor recognition is identified as such at every surface where it appears.
Editorial Firewall last reviewed May 29, 2026. Binding on every CityByApp™ deployment, every HeroByApp™ activation, and every CivicByApp™ OS pilot.
Nomination Standards

How honorees are selected

HeroByApp™ is a nonpartisan civic recognition program. Honorees are selected based on service and verifiable community impact — not political affiliation, office, or partisan activity.

The typical threshold is 5+ years of documented service; for the Founding 50 (one honoree connected to each U.S. state capital), the preference is 10+ years of sustained service. Selected honorees are contacted directly, confirmed, and must provide consent before any public recognition.

Recognition implies no government endorsement or authority and confers no governmental, procurement, or platform-governance rights. Any U.S.-based individual may nominate a community hero in any U.S. state.

Source Neutrality

How CityByApp™ stays neutral

CityByApp™ does not decide political truth or control the civic narrative. It verifies the publisher, not the ideology — labels every source type, and keeps official stakeholder updates clearly separate from verified media coverage. Agencies, nonprofits, licensed businesses, and approved civic stakeholders publish under their own verified profile. Media organizations publish as media. Residents can see the source, understand the context, and follow the receipts.

Two clearly labeled information lanes

Verified Stakeholder Updates Verified Media / News Coverage
Published directly by verified agencies, nonprofits, licensed businesses, civic organizations, sponsors, and approved stakeholders — under their own verified profile, and accountable for what they publish. Official updates, local announcements, press releases, events, public notices, products/services, deals, photos/videos, and organization updates. Content from verified media / news organizations. May include reporting or editorial perspective that can lean one way or another, so it is clearly labeled as media/news and visually separated from official stakeholder updates.

Residents never have to guess whether they are reading an official stakeholder update, a verified organization’s own message, a sponsor message, or verified media coverage — the source type is labeled.

Where trust comes from

  • Verified publisher identity — only verified publishers can publish.
  • Clear source labels — every item shows what type of source it is.
  • Attribution — every publisher is named and accountable.
  • Receipts / provenance — claims trace back to their source.
  • Separation — official stakeholder updates kept distinct from verified media coverage.
  • No anonymous or unverified publishing — no open, unattributed posting.
  • No engagement-driven ranking deciding what civic information matters — chronological and relevance-based, not outrage-optimized.

Source labels

Civic content carries a clear source label so the reader always knows the type of source:

  • Official Stakeholder Update — from a verified government agency or public office.
  • Verified Organization Update — from a verified nonprofit, licensed business, or civic organization.
  • Verified Media Coverage — from a verified media / news organization (reporting or editorial).
  • Sponsor Message — from a verified sponsor; never displaces official or emergency information.
  • Official Source / Source-Attributed — provenance indicators shown with the content.
CityByApp™ verifies the publisher and labels the source. It does not judge ideology, decide political truth, or rank civic information by engagement.
Press Contact

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